Adhering to the service concept of "high efficiency, honesty, care and achievement", the company has established a set of perfect customer service system to continuously improve service quality and provide customers with efficient, flexible and value-added customer service.
Online Customer Service System
In order to better serve customers and answer customers'questions, we have set up an online instant communication service. Customers only need to open the online customer service system and click on the online staff, then they can communicate online with professional sales consultants with profound industry knowledge and freight forwarder experience skills, and answer customer consultation at any time.
Complaint Telephone
Yizhongcheng International Logistics has set up 0086-731-85564658 complaint telephone. If you are not satisfied with our service, you can call complaint telephone to complain. For your complaints, the company will organize a special person to investigate, understand the truth of the matter, and according to the company's relevant systems and norms to deal with, to ensure that your interests are not harmed.
Personalized Service
The company provides all-round, professional and personalized value-added services for our members, including customization of personalized services, value-added integral gifts, colorful membership activities and so on, and will continue to increase the number of member services and provide value-added services according to the needs of members.
